Shipping Policy

We aim to make shipping simple, fast, and transparent. Please review our shipping information below before placing an order.

Order Processing Time

Orders are typically processed and shipped within 1–3 business days (excluding weekends and holidays). Many orders ship sooner, but processing times may vary depending on order volume.

Shipping Time Estimates

Delivery times begin once your order has shipped and may vary based on destination and carrier.

• United States: Estimated delivery is typically 1–14 business days
• International: Delivery times vary by country and may take longer

Please note that shipping time estimates are not guarantees and may be affected by carrier delays, weather, customs processing, or other factors beyond our control.

Tracking Information

Once your order ships, you will receive a confirmation email with tracking details so you can follow your package’s progress.

Shipping Questions or Issues

If you have any questions about your shipment or believe there may be an issue with delivery, please contact us and we’ll be happy to assist.

Email us at: Hello@vivalacart.com